Quality Care for Every Australian

Providing exceptional NDIS and Aged Care services across Australia. Empowering independence, dignity, and wellbeing for all our participants.

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Our Services

Personal Care Services

Personal Care Support

Comprehensive personal care assistance including daily living activities, personal hygiene support, medication management, and mobility assistance to help you maintain independence at home.

Community Participation

Community Participation

Engaging community access programs designed to build social connections, develop life skills, and participate in recreational activities that enhance your quality of life and wellbeing.

In-Home Support

In-Home Support Services

Professional in-home support including domestic assistance, meal preparation, companionship, and respite care services delivered by qualified and experienced support workers.

Allied Health

Allied Health Support

Access to physiotherapy, occupational therapy, speech pathology, and other allied health services to help improve your functional capacity and achieve your goals.

24/7 Support

24/7 Support Coordination

Round-the-clock support coordination and emergency response services ensuring you have access to help whenever you need it, providing peace of mind for you and your family.

Mental Health Support

Mental Health & Wellbeing

Comprehensive mental health support including counselling, peer support, and wellness programs designed to promote emotional wellbeing and mental health recovery.

Who We Serve

NDIS Participants

Supporting people with disabilities aged 7-65 who are eligible for NDIS funding, helping them achieve their goals and live independently.

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Seniors (65+)

Providing comprehensive aged care services for seniors who want to remain in their own homes while receiving quality support and care.

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Family Carers

Supporting family carers with respite services, training, and resources to help them provide the best care for their loved ones.

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Chronic Condition Management

Specialized support for individuals managing chronic health conditions, providing ongoing care and lifestyle support services.

Book Your Service Today

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Call Us Anytime

24/7 Service Hotline

1800 CARE AU
(1800 227 328)

Available 24 hours, 7 days a week

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Email Enquiries

Professional Support Team

hello@careconnect.com.au

We'll respond within 2 hours during business hours

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Visit Our Office

Sydney Head Office

Level 5, 123 Care Street
Sydney NSW 2000

Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM

What Our Clients Say

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CareConnect has been absolutely wonderful. Their staff are professional, caring, and genuinely interested in helping me maintain my independence. I couldn't ask for better support.
- Margaret S., NDIS Participant
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The team at CareConnect helped my father age gracefully in his own home. Their 24/7 support gave our whole family peace of mind. Highly recommended!
- James M., Family Member
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Professional, reliable, and genuinely caring. CareConnect's support workers have become like family to us. The quality of care is exceptional.
- Susan K., Aged Care Client
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As a new NDIS participant, I was overwhelmed until CareConnect stepped in. They made everything easy to understand and helped me access all the services I needed.
- David R., NDIS Participant

Frequently Asked Questions

What is the NDIS and am I eligible? +

The National Disability Insurance Scheme (NDIS) provides funding for reasonable and necessary supports for people with permanent disabilities. You may be eligible if you're under 65, have a permanent disability that significantly affects your daily life, and are an Australian citizen or permanent resident. We can help you through the application process and connect you with services once approved.

How do I access aged care services? +

Accessing aged care services is straightforward. First, contact us for a free assessment. We'll evaluate your needs and eligibility for government funding. You may be eligible for a Home Care Package or Commonwealth Home Support Programme. We'll guide you through the My Aged Care system and help you access the right level of support.

What are the costs involved? +

Costs vary depending on your funding arrangement. NDIS participants use their allocated funding, while aged care clients may have income-tested fees and basic daily fees. We provide transparent pricing with no hidden costs. Many services are subsidized by the government, and we'll help you understand what you'll pay out of pocket.

Are your support workers qualified and insured? +

Absolutely. All our support workers hold relevant qualifications, current first aid certificates, and have clear police checks. They receive ongoing training and professional development. We're fully insured and NDIS registered. Our quality assurance program ensures you receive the highest standard of care.

What happens in an emergency? +

We provide 24/7 emergency response services. Call our emergency number and our on-call team will respond immediately. We work with emergency services when required and have protocols for different types of emergencies. Your safety and wellbeing are our top priorities at all times.

Can I choose my support workers? +

Yes! We believe in choice and control. You can meet potential support workers before making a decision, and if you're not satisfied with your current worker, we'll arrange an alternative. We match support workers based on your preferences, needs, cultural background, and personality compatibility.